• Home
  • /
  • /
  • Victim Advocacy Program (ACS) – Fort Hood

Victim Advocacy Program (ACS) - Fort Hood

M Updated
Sharp Banner in Texas, Fort Hood
Sharp Program in Texas, Fort Hood
Stop Violence Banner in Texas, Fort Hood

Installation Listings

Installation Listing Category

Geographical Address

Duty Station (or best approximation)
Public Address
Darnall Loop Bldg. 36000, 2nd Floor Fort Hood 76544 United States

Contact Info

+1 (254)287-3583
Operating Hours
Facility closed to walk-ins, customer assistance provided telephonically and via email. | Mon - Fri 7:30 a.m. - 5 p.m.

Adjusted Operations

Army Community Service Facility Closed - Telephonic/Email assistance
Reporting Domestic Violence or Child Abuse 24/7 Hotline +1 (254)287-2273 or 254-287-CARE
Victims of Domestic Violence 24/7 Hotline +1 (254)702-4953
Community Information/Plans and Operations +1 (254)287-2214
Employment & Volunteer Services +1 (254)287-6067
Exceptional Family Member Program +1 (254)286-6584
Family Advocacy Program +1(254)287-2031
Financial Readiness Program +1(254)287-8500
Mobilization & Deployment Readiness +1(254)287-0348
Survivor Outreach Services +1(254)553-2464
Soldier & Family Assistance Center (SFAC) +1(254)287-9593


Darnall Loop Bldg. 36000, 2nd Floor +1 (254)287-3583 Facility Closed - Telephonic/Email assistance available

The Family Advocacy Victim Advocate Program is a specialized function within FAP providing comprehensive assistance and liaison to and for victims of spouse abuse and sexual assault. The victim advocate serves as the primary POC (integrated within the existing FAP) to insure timely and complete care was provided to victims of spouse abuse and sexual assault. Victim advocates will provide information on resources available to assist victims of spouse abuse and sexual assault. Victim advocates will maintain contact with the victim through out the medical, investigative, counseling, and judicial process.

Victim Advocacy Program

The Victim Advocacy Program (VAP) provides emergency and follow-up support services to adult victims of domestic abuse. Advocacy services are available to Service members, their current or former spouses, an individual with whom the Service member shares a child, and significant others of Service members who live together. Our services are available twenty-four hours a day, seven days a week.

Our trained professionals are here for crisis response, information on reporting options, medical treatment options, law enforcement’s response, emergency services, safety planning, obtaining military and civilian protective orders, and accompaniment to medical forensic exams and medical appointments, as well as accompaniment to court for orders of protection hearings and trials. Advocates work closely with their civilian counterparts and ensure a personal and smooth transition for victims who do not qualify for ongoing advocacy services within the military community.

If you need help or want more information, contact the Victim Advocacy Program Manager at your local Army Community Service Center.

Reporting Options

The Army is fully committed to ensuring victims of domestic abuse are protected; treated with dignity and respect; and provided support, advocacy and care. The Army strongly supports effective command awareness and prevention programs, and holding offenders accountable.

There are two types of reporting options: Restricted Reporting and Unrestricted Reporting. Personnel should report all suspected cases of domestic abuse promptly, which quickly activates victim services and accountability actions. However, we understand things might not always work that way. Victims might need medical attention or victim services without command or a law enforcement response. Therefore, the Army has implemented a Restricted Reporting Option for victims to confidentially disclose allegations of abuse and receive needed medical treatment and services.

Restricted Reporting

Allows someone who meets VAP criteria and who is experiencing violence in his/her relationship to confidentially disclose the abuse to a Victim Advocate, a Victim Advocate Supervisor, or a Healthcare Provider. When an individual chooses a restricted report, law enforcement is not involved and there is no investigation of the abuse. In addition, the Soldier’s Command is not notified of the abuse and is unable to offer assistance and protection.

The restricted reporting option allows an individual to receive medical treatment, advocacy services and clinical and pastoral counseling. This option allows one to receive needed services, control the release of his/her personal information, and time to consider his/her options.

Under this reporting option, the offender is not held accountable and the abuse may continue. If an assessment reveals a high risk for future injury, a restricted report may not be granted.

Unrestricted Reporting

Victims of domestic abuse who want to pursue an official investigation of an incident should report the abuse to law enforcement, or the alleged offender’s Commander. The unrestricted reporting option provides a victim with the widest array of services available including but not limited to command involvement, law enforcement involvement, medical treatment, advocacy services, and counseling services.

Not all incidents of domestic abuse are the same, and each person who experiences domestic abuse handles the situation differently.

Command Response

Commanders play an integral part in ensuring the safety, health, and well being of our Army Families. Commanders who learn of an incident of domestic abuse are required to notify law enforcement.

Victim’s Rights

  • The right to be treated with fairness and with respect for your dignity and privacy.
  • The right to be reasonably protected from the accused offender.
  • The right to be notified of court proceedings.
  • The right to be present at all public court proceedings related to the offense, unless the court determines that your testimony would be materially affected if you, as the victim, heard other testimony at trial.
  • The right to confer with the attorney for the government in the case; the right to available restitution; the right to information about the conviction, sentencing, imprisonment, and release of the offender.

Safety Planning

A violent relationship puts you and your children at risk for injury and even death. Developing a safety plan tailored to meet the needs of your family will enable you get out of a potentially dangerous situation. If your children are old enough, mature enough, or even responsible enough to assist you during a violent or potentially violent episode of domestic abuse, you may consider including them in your plan to keep everyone safe. A good safety plan considers which steps to take if you choose to stay in the relationship or if you choose to leave.

Here are some tips during the explosive phase of domestic abuse:

  • Move to a room with easy access to an exit. Don't go to the kitchen, bathroom or near possible weapons.
  • Know the quickest route out of your home. Practice escaping that way.
  • Know the quickest route out of your workplace. Practice escaping that way. Domestic violence does not just occur in your home.
  • Pack a bag and have it ready. Keep it hidden but make it easy to grab quickly.
  • Tell your neighbors about your abuse and ask them to call the police when they hear a disturbance.
  • Have a code word to use with your kids, family and friends. They will know to call the police and get you help.
  • Know where you are going to go, if you ever have to leave.
  • Use your instincts.
  • You have the right to protect yourself and your children.

Develop a Safety Plan

Protection Orders

Military Protection Orders (MPO) Unit Commanders may issue a Military Protective Order (MPO) to ensure the safety of service members, family members, and other individuals from the threat of domestic violence. An MPO is a written lawful order issued by a commander that orders a Soldier to avoid contact with his or her spouse or children. The commander should provide a written copy of the order within 24 hours of its issuance to the protected person, the Military Police and civilian law enforcement. An individual should report violations of the MPO to law enforcement.

Civilian Protection Orders (CPO) A Civilian Order of Protection is an order signed by a Judge that directs an individual to stop abusing, stalking, harassing and/or committing acts of sexual violence against an individual. An individual may file a CPO against current or former spouse, someone that an individual shares a child in common, an individual with whom you have shared a residence with, someone related to you by blood or marriage or someone with whom you have dated or had intimate relations.

National Resources

  • United States Department of Justice Office on Violence Against Women
  • National Center on Domestic and Sexual Violence
  • Stalking Resource Center
  • Statewide directory for laws, courts, emergency shelters, orders of protection
  • Battered Women's Justice Project
  • The Family Violence Prevention Fund
  • Women's Justice Center– Also is Spanish
  • Mind, Body, Spirit Empowered - Materials translated into many languages
  • Marriage and Equality – Materials translated into many languages

What is Domestic Violence?

Domestic abuse is a pattern of behaviors used to establish power and control over an intimate partner through fear and intimidation, often including the threat or use of violence. Abuse is any controlling, hurtful act, word, or gesture that injures another person's body or emotions. Domestic abuse is not a disagreement, a marital spat, a communication or an anger management problem. The violence can take many forms, such as verbal, emotional/psychological, financial and physical and usually escalates in severity. Domestic violence is a people problem, not a gender issue. We assist all victims, male or female.

It is a crime for any person to cause you any physical injury or harm even if that person is your spouse. Spouse Abuse is the assault, battery, threat to injure, kill, other act of force or violence, or emotional maltreatment inflicted by one spouse on the other. No matter what you may believe, nothing you say or do causes your partner to behave violently toward you, and it is impossible for you to prevent your partner's assaults by being the perfect spouse.

Why It's Important To Report Domestic Violence?

  • Victim safety
  • You cannot stop the violence!
  • Allows trained personnel to investigate, assist, assess and document the situation.
  • Perpetrator becomes aware that others know of the situation (can start being held accountable).
  • Opportunity for both victim and perpetrator to receive help.
  • Without intervention, the violence will only get worse!

For Unrestricted Reporting by the victim and by third-party individuals, call +1 (254)287-2273 (CARE)

For Restricted Reporting by the victim, call +1 (254)702-4953

Types of Domestic Violence


Grabbing, pushing, holding, slapping, choking, punching, sitting or standing on, kicking, hitting with objects, and assaulting with knives, firearms or other weapons.


Forcible sexual activity by one's spouse.


Threats of violence, mental degradation (name calling, etc.), isolation.

Abuse is Never a One Time Event

The cycle can happen hundreds of times in an abusive relationship. Each stage lasts a different amount of time. The total cycle can take anywhere from a few hours to a year or more to complete.

It is important to remember that not all domestic violence relationships fit the cycle. Often, as time goes on, the 'making-up' and 'calm' stages disappear.

Cycle of Violence

  1. Tensions Build
  2. Abuse Takes Place
  3. Apologies, Excuses, Ammends

Warning Signs

Your partner

  • Acts very controlling and embarrasses you with bad names and put downs in front of others.
  • Acts extremely jealous of others who pay attention to you.
  • Takes your money and/or makes you ask for money.
  • Controls what you do, whom you see or talk to, and even where you go.
  • Acts like the abuse is not a big deal, it's your fault, or even denies doing it.

Your Child

  • Is frequently upset or withdrawn and won't say why.


  • Become quiet when your partner is around and you seem afraid of making them angry.
  • Stop seeing your friends and family members, becoming more and more isolated.
  • Often cancel plans at the last minute.
  • See your partner violently lose their temper, striking or breaking objects.
  • Often have injuries (from violence) that are explained to others as accidents.
  • Mention your partner's violent behavior, but laugh it off as a joke

Power and Control

The chart below is a way of looking at the behaviors abusers use to get and keep control in their relationships. Battering is a choice. It is used to gain power and control over another person. Physical abuse is only one part of a system of abusive behaviors.

This chart uses the wheel to show the relationship of physical abuse to other forms of abuse. Each part shows a way to control or gain power.


Call the Police

Why You Want To Call The Police?

  • They can protect you from immediate danger and help you and your children get out of the house safely.
  • They can arrest the abuser without a warrant, when the police officer has good reason to believe that an assault has taken place or that the abuser has violated a protective order.
  • They must advise you of the availability of shelter programs and other services in your area.
  • They must write out a police report, which is a detailed account of what happened to you.
  • A police report may be used to help prove the abuse occurred, should the charges be filed against the abuser.
  • A police report can be used to show good cause for the courts to grant a protective order if you should ever need one.


Families in Crisis

Established to provide emergency shelter and support services to victims of family violence and sexual assistance in a protective environment. Services include a 24-hour emergency hotline +1 (888)799-7233 (SAFE), immediate safe shelter, provision of food and clothing, transportation and crisis intervention counseling. Families in Crisis also provides referrals for medical, legal, and social services in the community. Call +1 (254)634-2284 for more information.

Other Shelters

Food, shelter, clothing, school supplies, diapers, and other necessities provided as needed to residents. Case management services to assist residents in obtaining housing, employment, skills training, financial assistance, and legal advocacy.

Court Accompaniment

At the victim request the victim advocate may accompany the victim to court proceedings and be present while he/she testifies.

Accompany Victim To All Assault Related Appointments

  • Medical exam.
  • Interviews with Law Enforcement/Investigators (CID, local police).
  • Interviews with legal counsel, trial counsel and defense.

Transitional Compensation

In 1994, Congress required the Department of Defense to conduct a study of Family Member's abuse and its consequences and to identify efforts to reduce victim disincentives to reporting abuse. Congress followed up on its concerns and established the Transitional Compensation program for abused family members of military personnel. The legislation authorized temporary payments for Families in which the absent Soldier has been discharged administratively or by court martial for dependent abuse. Benefit entitlement starts the date the court-martial sentence is approved or the date the administrative separation is initiated. Payments are for a minimum of 12 months or until the Soldier's ETS date, whichever period is longer, but may not exceed a maximum of 36 months. TC is centrally funded and managed at the Department of the Army level. For details on this program, please call +1 (254)287-3583.

Additional Resources

Documents Description
Military Protection Orders (MPOs) Unit commanders may issue MPOs as a means to preserve good order and discipline by members of the command.
Protective Order Application Kit Process of applying for a Protective Order.
Organization Location Phone
Office of the Attorney General Sexual Assault Prevention and Crisis Services Division P.O. Box 12548 Austin, TX 78711-2548 +1 (512)936-1270
Texas Association Against Sexual Assault (TAASA)  7701 N. Lamar, Suite 200 Austin, TX 78752 +1 (512)474-7190
Families in Crisis, Inc. Rape Crisis P.O. Box 25 Killeen, TX 76540-0025 +1 (254)634-1184 or +1 (888)799-7233
Advocacy Center for Crime Victims and Children 2323 Columbus Ave. Waco, TX 76701 +1 (254)752-9330 or +1 (254)752-7233 or +1 (888)867-7233
Rape, Abuse and Incest National Network (RAINN) NA +1 (800)656-4673
Provost Marshall Bldg. 23020, 58th Street Fort Hood, TX 76544 For an emergency call 911 +1 (254)287-2176 or +1 (254)287-2177
Killeen Police Department 402 North 2nd Street Killeen, TX 76541 For an emergency call 911 +1 (254)501-8800
Copperas Cove Police Department 202 South 4th Street Copperas Cove, TX 76522 For an emergency call 911 +1 (254)547-4272
Harker Heights Police Department 402 Indian TrailHarker Heights, TX 76548 For an emergency call 911 +1 (254)953-5400
An Abuse, Rape and Domestic Violence Aid and resource Collection NA NA
Office for Victims of Crime NA NA
National Center for Victims of Crime NA NA
Women's Advocacy Project NA NA
American Getaways NA NA
Texas Civil Rights Project NA NA

User reviews

There are no user reviews for this listing.
To write a review please register or