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ID Cards/Deers - Joint Base Langley-Eustis

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Installation Listings

Installation Listing Category

Geographical Address

Duty Station (or best approximation)
Public Address
45 Nealy Ave Building 15 Langley AFB, VA 23665
Postal Code
23665
latitude
37.07
longitude
-76.37

Contact Info

DSN
757-764-2270
Operating Hours
Mon: 0715 - 1500 Tue: 0715 - 1400 Wed: 0715 - 1500 Thu: 0715 - 1500 Fri: 0715 - 1500

The MPF is the focal point for Air Force Personnel matters! Located in the 633rd Mission Support Group Building at 45 Nealy Ave (Building 15), we can assist active duty members, their dependents, Guard/Reserve members, retirees, and DOD Civilians with a variety of services including CAC cards, passports, and more. For self-service actions, please visit the virtual MPF via the AF Portal.


Customer Service

Located in A Wing

1st Floor of Building 15 | 757-764-2270

CAC | ID Cards | DEERS

Walk-in hours:

Mon: 0715 - 1500

Tue: 0715 - 1400

Wed: 0715 - 1500

Thu: 0715 - 1500

Fri: 0715 - 1500

Appointments:

Mon: 0715 - 1530

Tue: 0715 - 1430

Wed: 0715 - 1530

Thu: 0715 - 1530

Fri: 0715 - 1530

Appointments between 0715 and 1515 are for any Customer Service needs. An appointment can contain one CAC and one dependent ID or two dependent IDs max. Additional needs will require additional appointments.

Appointments from 1610 to 1830 are for obtaining new CACs only. One CAC request per appointment block only.

By going to, https://633mpfappointments.setmore.com you can now check the current live status of the waiting room and check-in up to 60 minutes before you would like to arrive. This will allow you to maximize your time during your day and reduce the amount of time you waste sitting in our waiting room. This is NOT an appointment, this is simply you being placed in the queue system up to 60 minutes early. You will be seen as a walk-in customer, signing in on this system does not guarantee that you will be seen immediately upon arrival.


Acceptable Identity Documents:

https://www.cac.mil/Portals/53/Documents/List_of_Acceptable_Documents.pdf

Alternate CAC Pin Reset Locations:

1 AMX:

Mon-Fri: 0800-1700

(757) 764-3433

Bldg 790 | Follow Signs

438 SCOS:

Mon-Fri: 0700-1600

(757) 225-7639

Bldg 330 | 438 SCOS CSS

AFOSI/Reg 2:

Mon-Fri: 0900-1500

(757) 225-1315

Bldg 801, Suite 2010

633 CS:

Mon-Fri: 0700-1600

(757) 764-9811

Bldg 768

633 MDG:

Mon-Fri: 1300-1500

(757) 764-1040

Bldg 257 Rm 1C072

733 LRS:

Mon-Fri: 0700-1600

(757) 764-5523

Bldg 330 Rm 23

* If you are assigned to the 497 ISRG, 363 ISRW, 262 ISRW, 27 IS SCOS, 480 ISRW, ACC A5/A8/A9, HQ ACC, or ACC/AMIC, there are CAC Pin Reset Machines located within your units/buildings for your use.


UNIFORMED SERVICE MEMBERS

Members can request a Military CAC while in civilian attire, however, in order to take a military picture the member must be within grooming standards. If you are on a shaving waiver, ensure you have it with you to present to our office.


ALL PERSONNEL REQUESTING A MILITARY ID

Ages 18 - UP must have 2 forms of ID (1 unexpired official picture + 1 official picture/non-picture) that bear the name reflected in DEERS.

Ages 10-17 require (1) official form of Identification Example: Birth Cert or SSN Card


LOST ID (CAC AND DEPENDENT)

Please call our office for details. (757-764-2270)


ELIGIBILITY DOCUMENTATION

All eligibility documentation must be original or certified copies. A certified copy is a copy of a document or record signed and certified as a true copy by the officer to whose custody the original is entrusted.


SPONSOR RESPONSIBILITIES

Sponsors must be present for any/all DEERS transactions.

If the sponsor is unable to be present, an original unexpired Power of Attorney (POA) must be used in lieu of the sponsor or an original DD FORM 1172-2 (ID card application) signed by the Sponsor (within 90 days) and certified by a verifying official.

Sponsors have the responsibility to report any family member additions or removal changes to DEERS (Defense Eligibility Enrollment and Reporting System) within 30 days of the event.


INITIAL ENROLLMENT

Below is the required information for initial enrollments for the following:

  • Non-Military Spouse:

    • Marriage License (Original or certified copy)

    • Birth Certificate (Original or certified copy)

    • Social Security Card (with the desired name)

    • Valid photo ID (with the desired name)

  • Newborn:

    • Birth Certificate or Proof of Birth (signed by a physician or designated representative)

    • SSN card, if available.

  • Child:

    • If the child is over 90 days old, the birth certificate and social security card will be required to enroll the child.

  • Stepchild:

    • If a stepchild is being added, the marriage certificate is also needed.

*Additional documents may be required based on certain circumstances

  • The child born to an unmarried male sponsor:

    • A voluntary acknowledgment of paternity, birth certificate, and SSN card is required for DEERS enrollment


FULL-TIME COLLEGE STUDENTS AGE 21-23

Must bring a letter from their school's registrar's office (official school letterhead required) stating the full-time enrollment status & the course of study leads to the award of an Assoc. degree or higher. Estimated graduation date must be included.

The student must be enrolled full time in an Accredited School in pursuit of an Assoc. Degree or higher. Refer to AFI36-3026_IPV1 4 Aug 2017, Table 4.4.for additional information.

*NOTE: A Student ID CAN NO LONGER be used as a DoD approved form of identification.


INCAPACITATED ADULT CHILD AGE 21 AND UP

Please call the sponsor's branch of service ID card office to ensure you receive the correct information required.


LEGAL CUSTODY WARD

Please call the sponsor's branch of service ID card office to ensure you receive the correct information required.


WHEN TO TURN IN ID CARD

Please bring in your CAC card for destruction once it expires. Common expiration periods include:

  • PERMANENTLY INCAPACITATED: No expiration date

  • RETIRED: No expiration date

  • DIVORCE (CIVILIAN DEPENDENTS): ID Card expires 1 year from date of issue or on date divorce is final

  • SPOUSE: ID Card expires on the end date of member’s active duty orders or date enlistment contract expires

  • CHILD (UNMARRIED UNDER 21 YEARS OLD): ID Card expires the day before 21st birthday, the end date of member’s active duty orders, or date enlistment contract expires

  • CHILD (UNMARRIED OVER 21 YEARS OLD): ID Card expires the end date of member’s active duty orders, date enlistment contract expires, expected date of graduation, or a day before 23rd birthday

Awards & Decorations

Hours of Operation:

Mon-Fri: 0800-1500

Wed: 0830-1500

Closed for Lunch 1200-1300

Official Passports

Hours of Operation:

Walk-in hours:

*pick up completed passports & cancelled passports only

Mon: 0730-0830

Tues: 0730-0830

Thurs: 0730-0830

Fri: 0730-0830

Passport processing is done by Appointments only. No walk-ins.

Visas are done Mon/Tues/Thurs/Fri: 0730-0830 via prior arrangements with the passport agent. If you have not made arrangements, please contact the agent first.

If you do not have an appt, please send an email with attached PCS orders to: 633FSS.FSMPSPASSPORT@US.AF.MIL

DEERS Locations

DEERS LOCATIONS.jpgDEERS LOCATION.jpg

Force Management

Located in D Wing

Rm 218 of Building 15

757-225-9462

757-225-9465

Force Management & Customer Support

Career Development

Located in D Wing

Rm 222 of Building 15

757-764-8755 | 757-764-8625

Career Development is responsible for all out-processing actions dealing with assignments, separations, and retirements. Our office works very closely with AFPC to ensure that all of our Airmen are taken care of. This includes taking care of any Airmen transitioning to another base or civilian life. Career Development is also the focal point for re-enlistments/extensions, separations/retirements, officer/enlisted promotions, and outbound assignments.

Hours of Operation:

Mon-Fri 0830-1630

Promotions

DSN: 574-3001 COMM: 764-3001

633FSS.FSPD.PROMOTIONS@us.af.mil

This office is responsible for:

  • Officer Board Considerations

  • SrA Below-the-Zone

  • Statement of Understandings

  • STEP packages

  • Demotion packages

  • Supplemental Requests

Re-enlistments | Extensions

DSN: 574-5611

633FSS.FSPD.Retentions@us.af.mil

This office handles:

  • Selective Reenlistment Bonuses (SRB)

  • Career Job Reservations (CJR)

Separations | Retirements

Phone: 574-5611

633FSS.FSPD.SEPRET@us.af.mil

This office handles:

  • Schedules final out-processing. These final outs are by appointment only. Before an appointment can be made, the Final Finance Out-Processing Briefing must be completed.

Outbound Assignments

DSN: 574-7047

633fss.fspd.outbound@us.af.mil

This office handles:

  • Personnel Reliability Program (PRP)

  • Base of Preference

  • Join Spouse Program

  • Assignment Limitation Codes

General CSS Functions

TYPICAL CSS FUNCTIONS INCLUDE:

  • LeaveWeb

  • vPC for Evaluations and Decorations

  • In-Processing/Out-Processing

  • Performance Feedback Tracking

  • Change of Raters

  • Promotion Testing

  • G-Series Orders

  • Special Duty Assignment Pay (SDAP)

  • Drug Demand Reduction (DDR Urinalysis)

  • Government Purchase Card (GPC)

  • Government Travel Card (GTC)

  • Off-duty Employment

  • Personal Clothing

  • Basic Allowance for Subsistence (BAS)

  • Line of Duty (LOD)

Link to MyPers CSS Execution, Organization, and Responsibilities PSD Guide: https://mypers.af.mil/ci/fattach/get/7268064/1501878409/redirect/1/filename/CSS_Exec_Organ_Respon_PSD%20Guide%201%20Aug%2017.pdf

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