Exceptional Family Member Program- Joint Base Langley-Eustis

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Installation Listings

Installation Listing Category

Geographical Address

Duty Station (or best approximation)
Public Address
650 Monroe Ave, Fort Eustis , VA, 23604 USA
Postal Code

Contact Info

(757) 878-3638
Operating Hours
Monday 8:00am-5:00pm Tuesday 8:00am-5:00pm Wednesday 8:00am-5:00pm Thursday 8:00am-5:00pm Friday 8:00am-5:00pm Saturday Closed Sunday Closed Federal Holidays Closed Second Wed. of each month Closed

The Exceptional Family Member Program (EFMP) is a mandatory enrollment program.  EFMP works with other military and civilian agencies to provide comprehensive and coordinated medical, educational, housing, community support, and personnel services to Families with special needs. Regulatory Guidance for EFMP is AR 608-75.

Exceptional Family Member

An Exceptional Family Member (EFM) is a family member (child or adult) with any physical, emotional, developmental, or intellectual disorder that requires special treatment, therapy, education, training, or counseling.

Three Components

Soldier and Family Support: Information and referral, workshops, recreational events, family needs assessments, family service plan, respite care, and non-medical case management

Medical: Enrollments, updates, overseas screenings, EFMP summary report.

Human Resources/Military Personnel Branch: Assignment coordination

Who Should Enroll?

  • U.S. Army Active Duty Soldiers.
  • U.S. Army Reserve (USAR) Soldiers in the Active Guard Reserve (AGR) program and other USAR Soldiers on active duty for more than 30 days.
  • U.S. Army National Guard (AGR) Soldiers serving under the authority of Title 10, U.S. Code and Title 32, U.S. Code

How to enroll?

The Soldier must contact the nearest Army medical treatment facility EFMP point of contact to begin the assessment process and obtain the enrollment forms. Once these forms are completed, they are forwarded to the appropriate regional medical center for coding and entry into the program.

Personnel agencies then have access to EFMP status. The Sponsor is responsible for enrolling a Family member and updating the enrollment at least every 3-years or if changes in diagnosis or condition occur; and/or to dis-enroll.

EFMP enrollment does not adversely affect a Soldier’s selection for promotions, schools or assignments. Information about enrollment in EFMP is not given to selection boards

How to enroll at Fort Eustis?

Contact the EFMP Office at the Pediatric Lion Clinic at McDonald Army Health Care Center (757) 314-7611 or (757) 314-7607 to initiate the enrollment process. The EFMP Case Coordinator will assist you in obtaining the necessary evaluations to determine diagnosis and treatment needs and completing necessary forms DD Form 2792 and DD Form 2792-1. If enrollment is warranted, the forms are forwarded to the appropriate regional medical command for coding.

Conditions that require enrollment?

Any condition that requires physical, emotional, developmental, or intellectual disorder, special treatment, therapy, education, training, or counseling.  Conditions such as:

asthma autism bipolar
cancer cerebral palsy depression
epilepsy fibromyalgia multiple sclerosis
sickle cell disease special education services – individualized education program (IEP) early intervention services – individualized family service program (IFSP)


Enrollment allows assignment managers at Army personnel agencies to consider the documented medical and special education needs of exceptional Family members in the assignment process. When possible, Soldiers are assigned to an area where the medical and special education needs of their exceptional family members can be met. This will depend upon a valid personnel requirement for the Soldier’s grade, specialty, and eligibility for the tour. Soldiers who are enrolled in EFMP are still subject to worldwide assignments, and like any other Soldier, may be called upon to serve an unaccompanied tour.


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